Same-day in Richardson when parts are in stock. Mail-in repairs for customers across the U.S. No middleman. No manufacturer wait. We call before any charge over $275 per aid.
In-House Lab • 20+ Years Experience • 6-Month Warranty on Parts Repaired • $275 Per Aid
Mail-in customers: do both steps. Walk-in customers: Step 1 is enough.
Step 1 — Fill out the form online (fastest)
Step 2 — Print the form and include it in your box (shipping customers)
What happens next: 1. Start the form — tell us the brand and what's wrong. 2. Walk in, or ship your aid in a hard container (a pill bottle works) with your printed form. 3. We repair it — same-day in person when parts are in stock; mail-in typically 1–2 business days in our lab. 4. You get it back with a 6-month warranty on the parts we repaired.
Recasing? An ear impression is required — call (469) 230-2392 first. Reprogramming? Include a recent audiogram (within 1 year).
Shipping checklist: If you're shipping your aid to us, please include: your printed form, filled in; your hearing aid in a hard container (like a pill bottle), inside a padded box — not just a padded envelope; your return address and phone number on the form.
Please fill out the hearing aid repair form and follow the below instructions to ensure a smooth process.
If you have any questions or concerns please contact us at (469) 230-2392 or by email at Hear@havmeenhearinglab.com
Programming: if you want your sound adjusted, tell us on the form. A standard repair does not change your programming unless you ask. If your repaired aid still doesn’t sound right, it’s often outdated programming — you’ll need a new audiogram first.
Our physical address is:
1401 N Central Expressway Suite #100 Richardson, TX 75080
We are located across the street from the Honda dealership in the three story building.
We are located inside the Re/Max office suite. Ask the receptionist inside the Re/Max office and they will guide you to us.